For information about shipping, guarantees, refunds, our Autoship program, etc., please visit customer service.
We also have many frequently asked questions (FAQ).
We take our customer care very seriously. While our aim is to make our web site easy to navigate and understand we know there are times when you may need some assistance.
We have provided a number of ways for you to contact us:
We will respond to you via email or phone (your choice) within 1-2 business days. All correspondence is completely confidential.
Our business hours are:
Monday through Friday: 8:00 am to 4:00 pm (Pacific time)
U.S. Only: 866-269-4069
Saturdays, Sundays, and holidays please leave a message. A customer representative will contact you the next business day.
Send your inquiries to:
Attn: Lisa Wells, RN
5637 Hazeltine Ave
Sherman Oaks, CA 91401