For information about shipping, guarantees, refunds, our Autoship program, etc., please visit customer service.
We also have several pages of frequently asked questions (FAQ's).
We take our customer care very seriously. While our aim is to make our web site easy to navigate and understand we know there are times when you may need a bit of assistance.
We have provided a number of ways for you to contact us:
You may speak with us during these business hours:
Monday through Friday: 8:00 am to 4:00 pm (Pacific time)
U.S. Toll free: 866-269-4069
Inside and Outside U.S.: 818-902-0685
Saturdays, Sundays, and holidays please leave a message. A customer representative will contact you the next business day.
We will respond to you via email or phone (your choice) within 1-2 business days. All correspondence is completely confidential.
If you are using a desktop computer you will find our social buttons in the top right corner of any page. If you are using a mobile device our social buttons will be along the bottom of your screen.
Send your inquiries to:
5637 Hazeltine Ave
Van Nuys, CA 91401